Terms of service
ZubaPods Africa Terms of Service
OVERVIEW
This website is operated by ZubaPods Africa. By visiting zubapods.africa, using our website, or purchasing from us, you agree to these Terms of Service and the policies published on our store.
PRODUCTS & AVAILABILITY
We make reasonable efforts to ensure that product descriptions, images, prices and availability displayed on our website are accurate and current.
Product packaging or appearance may occasionally vary due to manufacturer or packaging updates. Products may have limited availability, and we may limit quantities or discontinue products.
PRICING & PAYMENT
Product prices and applicable promotions are displayed on our website. Any applicable shipping charges or other costs will be shown before checkout is completed.
Customers must provide accurate billing, contact and delivery information when placing an order.
ORDERS
After an order is placed, customers will receive an order confirmation using the contact information provided during checkout.
We may cancel or limit an order when reasonably necessary, including because of suspected fraud, an obvious pricing or inventory error, inability to fulfill the order, or incorrect payment information.
If ZubaPods Africa cancels an order that has already been paid for, any applicable refund will be handled according to our Refund Policy.
SHIPPING & DELIVERY
Standard orders typically arrive within 10–14 business days from the date of purchase.
Delivery may take longer during sales or peak periods, public holidays, unusually high order volumes, courier disruptions, or circumstances outside our reasonable control.
Products specifically identified as Pre-Order may have different delivery timelines. The estimated timeframe will be clearly stated on the applicable product page.
Please refer to our Shipping Policy for additional delivery information.
RETURNS & REFUNDS
Eligible returns may be requested within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.
Customers should review our Return & Refund Policy before making a return. Questions regarding returns or refunds can be sent to info@zubapods.africa.
ACCURACY OF INFORMATION
We reserve the right to correct typographical errors, inaccurate product information, pricing errors or omissions on our website.
If an error materially affects an order that has already been placed, we may contact the customer with the available options.
THIRD-PARTY SERVICES
Our online store is powered by Shopify and may use third-party payment, delivery, analytics, advertising, tracking and other service providers.
Third-party services may be subject to their own terms and privacy practices.
PERSONAL INFORMATION
Our collection and use of personal information is described in our Privacy Policy.
ACCEPTABLE USE
You may not use our website for unlawful or unauthorized purposes, interfere with the operation or security of the website, submit false or misleading information, or infringe the rights of others.
INTELLECTUAL PROPERTY
Unless otherwise stated, the ZubaPods Africa name, original website content, graphics, text and other original materials are owned by or licensed to ZubaPods Africa and may not be commercially reproduced without permission.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ZubaPods Africa will not be responsible for indirect, incidental, special or consequential losses arising from use of our website or products.
Nothing in these Terms limits consumer rights or remedies that cannot legally be excluded.
GOVERNING LAW
These Terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory consumer protections that may apply.
CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, policies or legal requirements. The current version will be published on our website.
CONTACT INFORMATION
ZubaPods Africa
Lekki, Lagos, 101223, Nigeria
Phone / WhatsApp: +234 907 711 5033
Email: info@zubapods.africa